Article ID: 000036289
Content Type: Troubleshooting
Last Reviewed: 05/03/2024
USB Stick Is Not Being Recognized as a Bootable Device
Summary
Ensure that the USB is visible and usable to install a new operating system with Intel Server motherboards.
Description
The USB stick is not being recognized, or it's only recognized when the server motherboard is switched to legacy mode.
Resolution
Note |
- Information on this page contains references specific to the Intel® Server Board S1200SP Family. Although much of the content may apply to other boards as well
- If you have a current-generation Intel server product, please visit www.intel.com/support and input your product name in the search box to look for the most recent content associated with your product.
|
Verify that these are selected within the motherboard:
- Ensure the Operating System is among the validated ones for the board.
- Double check the USB drive containing the .iso OS image is properly connected to the back-panel USB ports.
- Make sure the BIOS/Firmware is the latest version.
- If the volume to install the OS on is below 2 TB, proceed as follows:
Note |
Ensure your USB thumb drive was previously formatted as FAT32 and made bootable. For more information
|
- Restart the system into the BIOS and follow the steps below:
- Enable the Quiet Boot option in the Main Menu.
- Navigate to the Advanced menu, ensure that the Legacy USB Support option is enabled.
- In the Boot Options menu, make sure USB Boot Priority is enabled.
- Ensure the Boot Mode (also known as EFI Optimized Boot) is set to Legacy. This is found in the Boot Options menu.
- Save the changes and exit.
- As the system POSTs, press F6 to trigger the Boot Manager. Select your USB thumb drive from among the list.
- If the volume to install the OS on is equal to or above 2 TB, proceed as follows:
- Restart the system into the BIOS.
- Navigate to the Boot Options menu and ensure the Boot Mode is set to EFI (or UEFI).
- Make sure that the USB Boot Priority is enabled.
- Save the changes and exit.
The system should boot from off the USB thumb drive.